In response to everyone's awesome feedback on last week's diagram of what we do, I've posted a new one:
This one adds a circle for the user which I agree is super important and a key part of our process. It also more specifically spells out what we do -- strategy, user research, and design. The idea is that someone has an initial concept and we can help create the strategy and design for that concept based on our understanding of the concept, user needs, and development constraints. Thoughts?